Roll-down gate lockouts
Frozen or drilled-out padlocks, jammed slide bolts, cylinders packed with grit from the street. We open the gate, then replace the lock with hardware that suits how often the gate gets worked.
Commercial locksmith · Manhattan
Storefront doors, roll-down gates, and office locks, handled by licensed locksmiths who work out of three real Manhattan shops. Basics Plus has been cutting keys and fixing commercial hardware here since 1988.
24/7 emergency response · Quote given before any work starts · 24/7 for emergency inquiries
A padlock seizes on a roll-down gate and the delivery is sitting on the sidewalk. A mortise cylinder spins loose at close and the door will not lock with the register still inside. Those are the two calls we get most from Manhattan businesses, and both are solvable the same visit in most cases.
We carry gate padlocks, rim and mortise cylinders, exit device parts, and key blanks on the truck and at the counter. Our locksmiths look at the hardware, tell you what it will cost, and only then start the work. No charge appears after the fact that you did not agree to first.
Shop owners, restaurant managers, office managers, and building supers all use us the same way: one number, someone who knows the building, and a written record of which keys exist and who holds them.
What we handle
Frozen or drilled-out padlocks, jammed slide bolts, cylinders packed with grit from the street. We open the gate, then replace the lock with hardware that suits how often the gate gets worked.
Padlocks, hasps, cylinder gate locks, and floor-mounted locking points. Keyed alike across a set of gates if you want one key for the whole frontage.
Storefront aluminum and glass doors, wood office doors, back-of-house service doors. Cylinder swaps, full mortise lock body replacement, and matching all entrances to one key.
Exit devices that stick, latch late, or no longer dog open during business hours. Installation, adjustment, and replacement on storefront and stair doors.
A manager leaves and the keys do not come back. We rekey the existing cylinders and cut a fresh set, so the old keys stop working without buying new locks.
Multi-tenant offices and suites where the super needs one key, each tenant needs theirs, and nobody else gets in. We chart the system and keep the record.
Cash rooms, stock rooms, server closets, and safe rooms. Restricted keyways with pick and drill resistance, and keys that cannot be copied at a corner shop.
We log every key cut for your account so a manager can answer who holds what. Duplicates only come off our machine with your authorization.
Commercial hardware gets strange. Describe it on the phone and we will tell you whether it is a counter job, a truck job, or a part we need to order.
212-510-8320Emergency calls
Opening and closing are when commercial locks fail, and both fall outside normal service hours. That is exactly when we pick up.
6:00am
Bakery, bodega, or a restaurant taking a produce delivery. We get the padlock or gate cylinder open and replace it before the first customer walks in.
11:00pm
Staff cannot go home until the storefront secures. We secure the opening the same visit, then finish any hardware replacement on a scheduled return if a part is needed.
Key
Extraction first, then we look at why it broke. Usually a worn cylinder or a key copied from a copy. We cut fresh originals from code where we can.
Break-in
Pried gates, drilled cylinders, bent exit devices. We make the opening lockable again and give you a written quote for the permanent repair.
Same four steps whether it is one padlock or a master key chart for a twelve-suite floor.
Gate, glass storefront, wood office door, what the lock looks like, what it is doing. Most of the time we can tell you on the phone whether it is a same-visit fix.
A locksmith inspects the hardware on site and gives you the price before anything is drilled, pulled, or ordered. If you want it in writing for building management or an owner, we write it.
Cylinders swapped, gates relocked, exit devices adjusted, keys cut on the spot. For master systems we chart the whole floor first so future changes stay simple.
Every key we cut for your account is logged with the door it opens. When a manager changes or a set goes missing, one call tells us exactly what needs rekeying.
All of Manhattan
We cover all of Manhattan from three storefronts: Union Square, Upper West Side, and Midtown East. The Midtown East shop on 2nd Avenue handles a large share of our office and restaurant accounts, so if your building is east of Fifth in the 40s and 50s, that is usually the crew you meet.
If yours is not here, call the shop. We would rather talk it through than have you guess.
Call 212-510-8320Tell us the address, the door, and what it is doing. A locksmith gets back to you with what it takes to fix it. For a gate that is stuck right now, call instead. The phone is faster.
Three Manhattan shops: Union Square · Upper West Side · Midtown East
24/7 for emergency inquiries
Rekeying after a staff change, a master key survey, or a cylinder upgrade you would rather do before opening. Pick a time that suits the shop.
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