Door Lock Replacement NYC
H1: Door Lock Replacement NYC
If your lock is worn, damaged, forced, or just outdated, replacing the hardware — not rekeying it — is the right call. Basics Plus has installed and replaced door locks across Manhattan since 1988, from a single apartment deadbolt to a full building's worth of hardware. Every job is done by our own licensed staff, working out of three real storefronts, and every quote is given before any work starts. Call (347) 549-9077 or bring the door's specs into any shop.
Replace or Rekey? How to Tell
Not every lock problem calls for new hardware. As a general rule:
- Rekey when the cylinder is in good shape and turns smoothly, but you don't know who holds a working key — new tenant, ex-roommate, lost keys, a contractor who had a copy. Full details are on our apartment rekeying page.
- Replace when the cylinder is worn, the key drags, the deadbolt was forced, there's no deadbolt at all, or you want to move up to a restricted, high-security cylinder that can't be copied at a hardware-store kiosk.
If you're not sure which applies to your door, tell us what's happening when you call and we'll tell you straight which job it actually is before we quote anything.
What We Install and Replace
- Basic deadbolts through advanced security hardware — for homes and businesses, installed the same day in most cases.
- High-security cylinders — Medeco, Mul-T-Lock, and Abloy systems, which use restricted keys that can't be duplicated without your key card or building paperwork.
- Pre-war and mortise hardware — old brass mortise cylinders and Segal jimmy-proof deadbolts common on Manhattan apartment doors. We keep the pins, blanks, and tools this hardware actually needs.
- Storefront gates and commercial doors — roll-down gates, panic bars, and the hardware that comes with staff turnover.
- Master key systems — one key for the manager, one per door, on a restricted keyway, for buildings and offices.
Door Lock Replacement for Homes, Apartments, and Businesses
We cover every kind of Manhattan door, not just one building type:
- Apartments — swapping a worn cylinder, adding a deadbolt where there wasn't one, or moving up to a restricted key system. Many co-op and condo buildings have rules about which hardware is approved; tell us the building and we'll work within them.
- Offices and building entrances — vestibule doors, office suites, and multi-tenant buildings running on a master key system.
- Storefronts — roll-down gates and commercial door hardware, including rekeying and lock swaps after staff turnover.
Our three storefronts put a locksmith close to your door no matter where in Manhattan you're calling from:
- Basics Plus On Broadway — 2315 Broadway at 83rd Street, New York, NY 10024 (Upper West Side)
- Basics Plus Midtown — 845 2nd Avenue, New York, NY 10017
- Basics Plus Union Square — 121 University Place at 13th Street, New York, NY 10003 (Union Square / Greenwich Village)
Shop hours are Mon–Sat, 8:00am–7:00pm. If the old lock has already failed and you're locked out, call the 24/7 emergency line instead of scheduling a replacement visit — see our emergency lockout service.
Our Door Lock Replacement Process
- We look at the door. Whether you walk into a shop or a locksmith comes to you, we check the hardware, the jamb, and what the door actually needs — not just what's easiest to sell.
- We quote the job before we start it. No hidden charges, no surprise number once the old lock is off.
- We install and test on the spot. New hardware is fitted, keys are cut, and everything is checked in the lock before we consider the job done.
- We tell you if rekeying would do the job instead. If your existing cylinder doesn't actually need replacing, we'll say so.
What Drives the Cost
We don't quote a price without seeing the door, because a few things change the job:
- Type of lock — a basic deadbolt is a different job than a restricted high-security cylinder like Medeco or Mul-T-Lock.
- Door age and hardware — pre-war mortise doors and Segal jimmy-proof deadbolts take different parts and time than a modern cylinder.
- Scope — a single apartment door versus a building's worth of doors on a master key system, or a storefront gate versus an interior office door.
- Building requirements — co-op and condo boards sometimes require specific approved hardware, which we can source and install.
Call (347) 549-9077 or send us the door's details through our contact page, and we'll come back with a straight quote before any work starts.
Proof: A Real Shop, Since 1988
- Basics Plus has served Manhattan from storefront locations for more than 35 years, since 1988.
- Three real NYC storefronts — Union Square, Upper West Side, and Midtown — not a subcontractor network.
- Every job is done by our own trained, licensed staff, not a dispatcher with a rotating list of subcontractors.
- 24/7 emergency lockout coverage, with routine lock installation and replacement handled during shop hours.
FAQ
Does Basics Plus do door lock replacement in NYC? Yes. We install everything from basic deadbolts to advanced security hardware for homes and businesses, out of our three Manhattan storefronts, and we've been doing it since 1988.
Should I replace my lock or just rekey it? If the hardware works and turns smoothly, rekeying is usually faster and keeps the lock your building already approved. If the cylinder is worn, damaged, or forced, or you want to upgrade to a restricted high-security key, replacement is the right move. Tell us what's happening with the door and we'll tell you which job it is.
What kind of locks can you install? Basic deadbolts, advanced security hardware, and high-security cylinders including Medeco, Mul-T-Lock, and Abloy. We also work with pre-war mortise cylinders and Segal jimmy-proof deadbolts common in Manhattan apartments.
Do you handle storefront gates and commercial doors, or just apartments? Both. We install and rekey roll-down gates, panic bars, and commercial door hardware, in addition to apartment and office doors.
How much does door lock replacement cost in NYC? It depends on the type of lock, the age of the door and hardware, and whether it's a single door or a full building on a master key system. We look at the door and quote the job before we start — call (347) 549-9077 for a straight number.
Do I need to be present for a lock replacement? Bring us into the door or bring the door to us — either way, we check the hardware before quoting. For building or co-op work, let us know if your board requires specific approved hardware so we can source it.